Terms & Conditions

Website

This website is owned and operated by the Alcohol and Drug Foundation.

The material on the website is subject to the copyright of the Company and/or other copyright owners.

The website is available for you to access conditional on your acceptance without alteration of the terms and conditions set out below or linked to this page.

By continuing to access the website you are agreeing to the terms and conditions set out.

Intellectual property rights

The material contained on this website is protected by copyright. Except to the extent permitted by relevant copyright legislation, you must not use, copy, modify, transmit, store, publish or distribute the material on this website, or create any other material using material on this website, without obtaining the Company’s prior written consent.

Trade marks (whether registered or unregistered) and logos must not be used or modified in any way without obtaining the Company’s prior written consent.

The website, products, technology and processes contained in this website may be the subject of other intellectual property rights owned by third parties. No licence is granted in respect of those intellectual property rights other than as set out in these Terms. Your use of this website must not in any way infringe the intellectual property rights of any person.

Security

When purchasing from the Alcohol and Drug Foundation your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology; 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard.

We make no warranty in respect of the strength or effectiveness of that encryption and we are not responsible for events arising from unauthorised access of the information you provide.

We do not store any credit card information. All financial transactions are handled by SecurePay and ANZ.

Find out more about how we protect your details in our privacy statement.

Pricing

Alcohol and Drug Foundation pricing is carefully monitored by our staff to provide our customers with the latest competitive prices.

All of our prices are in Australian dollars (AUD$) and include GST (goods and services tax).

Product prices are dynamically updated by our in house purchasing system when price changes are received from our suppliers. If you find a cheaper advertised price somewhere else, email or phone us with the details of the supplier together with prices of the product required and we will endeavour to provide you with a more competitive price.

Returns and refunds

We offer a 100% money-back guarantee. All items may be returned if you are not satisfied (except from overseas). We will accept Australian returns within two weeks of your receipt.

Please telephone 1300 85 85 84 to arrange a return.

Items being returned should be packed securely to avoid damage.